Contact Us
Report a Power Outage
1-509-786-2913
Main Phone & Billing Information
1-509-786-2913
When calling about your electric account, please be prepared to give the name and account number that appears on your bill. Your account number identifies your electric service on our system and helps speed up responses to questions you may have about your account.
Contact the Billing Department
Contact Billing
Mailing Address
PO Box 1150
Prosser, WA 99350
Energy Conservation
and Rebates
Contact Member Services Department
Contact Member Services
Contact Member Services Department
Engineering and
New Construction
Contact the Engineering Department
Contact Engineering
PowerNET Internet, Computer Repair and IT
Contact PowerNET Internet, Computer Repair and IT
Contact PowerNET
Prosser Office
- 509-786-2913
- Toll Free: 800-221-6987
- Fax: 509-786-0291
- 402 7th St. Prosser, WA 99350
- Office Hours: Monday - Thursday 7 a.m. - 5 p.m.
- Warehouse Shipping & Receiving Hours: Monday - Thursday 7 a.m. - 4 p.m.
West Richland Office
- 509-967-2921
- Toll Free: 800-221-6987
- Fax: 509-967-2950
- 6095 W. Van Giesen West Richland, WA 99353
- Office Hours: Monday - Thursday 7 a.m. - 5 p.m.
- Warehouse Shipping & Receiving Hours: Monday - Thursday 7 a.m. - 4 p.m.
Prosser Office
- PowerNET Customer Service: 509-786-4004
- Toll Free: 800-398-1232
- 402 7th St. Prosser, WA 99350
- Office Hours: Monday - Friday 7 a.m. - 5 p.m.
-
Phone Support Hours: Monday - Thursday 7 a.m. - 6 p.m.
Friday - Sunday 9 a.m. - 5 p.m. - Warehouse Shipping & Receiving Hours: Monday - Thursday 7 a.m. - 4 p.m.